Privacy Policy

Ty Brethyn Logo, a leaf wrapped in a green swirl.

Privacy Policy — Ty Brethyn Housing Co-operative Ltd

Last updated: 08-09-2026

Ty Brethyn Housing Co-operative Ltd (“Ty Brethyn,” “we,” “us,” “our”) is committed to protecting your privacy. This policy explains what personal data we collect through our website, why we collect it, how we use it, and what rights you have over it, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are registered under the Co-operatives and Community Benefit Societies Act 2014, Reg: 30262R.


1. Who we are

Ty Brethyn Housing Co-operative Ltd is the data controller for the personal data described in this policy.

Contact: Ty Brethyn, Llangollen, LL207BS
Email: tybrethynllangollen@gmail.com

If you have any questions about this policy or how we handle your data, contact us using the details above.


2. What personal data we collect

Depending on how you interact with us, we may collect:

When you enquire or request our Investors’ Information Pack:

  • Name
  • Email address
  • Any other information you choose to include in your message

If you go on to invest in our loan stock:

  • Full name and contact details
  • Postal address
  • Bank account details, for the payment of interest and repayment of capital
  • Investment amount and term selected
  • Any information required for anti-money-laundering or identity verification checks
  • [CONFIRM: do you collect National Insurance number, date of birth, or ID documents as part of the application process?]

General website use:

  • Standard technical data such as IP address, browser type, and pages visited, collected automatically via cookies or similar technologies
  • Google Analytics & Jetpack Stats (A function of WordPress.com hosting) set some cookies by default.

We do not knowingly collect information from anyone under 18.


3. How we use your data, and our legal basis for doing so

PurposeLegal basis
Responding to enquiries and sending the Investors’ PackLegitimate interest — you’ve asked us to
Processing a loan stock investment, paying interest, repaying capitalPerformance of a contract with you
Meeting anti-money-laundering and regulatory obligationsLegal obligation
Improving our websiteLegitimate interest
Sending occasional updates about the co-op or future investment opportunitiesConsent — only if you’ve opted in

We do not use your data for automated decision-making or profiling.


4. Who we share your data with

We do not sell your personal data. We may share it with:

  • North West Housing Services, who oversee our accounts
  • The Financial Conduct Authority, where required for regulatory reporting
  • Our accountant/auditor
  • Ethex, if you invest via a listing on their platform, in which case their own privacy policy also applies to that transaction
  • WordPress.com / Automattic, our website hosting provider, who process some data as part of running the site
  • **HMRC is investment occurs.
  • **Mail Chimp – While Ty Brethyn does not currently use a mailing list service we may choose to in the future. This would be as part of an opt-in option before this occurred; individuals or companies will not be added to any form of mailing list without prior authorisation.

We do not transfer personal data outside the UK except where our service providers above require it (e.g. some hosting infrastructure), in which case appropriate safeguards apply.


5. How long we keep your data

  • Enquiry data (Investors’ Pack requests that don’t lead to investment): retained for 12 months then deleted
  • Investor data: retained for the duration of your loan stock term plus 6 years afterwards, to meet our legal and financial record-keeping obligations
  • Website technical/cookie data: retained per the cookie table below

6. Cookies

Our website may use cookies to:

  • Enable core site functionality
  • [If applicable] Measure how visitors use the site, via WordPress plugins

You can control or disable cookies through your browser settings. Disabling some cookies may affect how the site functions.


7. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Rectify inaccurate data
  • Erase your data, where applicable
  • Restrict how we use your data
  • Object to processing based on legitimate interest
  • Data portability, where technically feasible
  • Withdraw consent at any time, where we rely on consent

To exercise any of these rights, contact us at tybrethyn@hotmail.com. We’ll respond within one month.

If you’re unhappy with how we’ve handled your data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.


8. How we protect your data

We take reasonable technical and organisational measures to protect your personal data, including restricted access to financial records, secure storage of investor documents. No system is completely secure, and we can’t guarantee absolute security of data transmitted online.


9. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised. We’d encourage you to check back periodically, especially before investing.